Legal Document

Gamexlive's Terms & Conditions — fully in Bengali

This page sets out the full terms and conditions governing use of the Gamexlive platform. Please read carefully before creating an account — it protects both your rights and your responsibilities.

Last Updated: January 2026
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Key Highlights
Terms & Conditions' Key Points
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Age Restriction
18+ Only

Gamexlive is strictly for users aged 18 and above. Age is verified at registration, and any false information provided will result in account termination.

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One Account
One Account Per Person

No individual may hold more than one account. If duplicate accounts are detected, all accounts may be closed and balances forfeited.

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Bonus Policy
Bonus wagering requirements apply

All bonuses are subject to wagering requirements. Please read the specific terms carefully before claiming any bonus, as failure to do so may result in withdrawal issues.

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Payment
Payment Method in Your Own Name

All deposits and withdrawals must be made using a payment method registered in your own name. Use of third-party accounts is not permitted.

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Security
KYC Verification Required

Identity verification (KYC) may be required before large withdrawals. Please have a copy of your National ID or passport ready to submit.

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Responsibility
Responsible Gaming Commitment

Gamexlive is committed to responsible gaming. Self-exclusion, deposit limits, and session time limits can be set at any time.

Please read these terms and conditions in full before using the Gamexlive platform. By creating an account, you are deemed to have accepted all terms set out herein.

01

General Terms & Conditions — Introduction

Gamexlive An internationally licensed online gaming platform. These terms and conditions ("Terms") apply to your use of the Gamexlive website, mobile app, and all associated services. These Terms constitute a legally binding agreement between you and Gamexlive.

By using Gamexlive's services, you confirm that you have read, understood, and fully agreed to these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using Gamexlive's services.

Gamexlive reserves the right to update these terms and conditions at any time. Notice of changes will be posted on the website. Continued use of the platform following any update will be considered acceptance of the revised terms.

Although these terms are published in Bengali, the primary legal document is prepared in English. In the event of any conflict, the English version shall prevail.

02

Account Registration & Eligibility

Age Requirement & Eligibility

GamexliveYou must be 18 years of age or older to open an account. Providing your correct date of birth at registration is mandatory. Gamexlive may request proof of age documentation at any time.

One person, one account

Each individual may register only one account. Creating multiple accounts using the same device, IP address, payment method, or identity is strictly prohibited. Any violation of this rule will result in the permanent closure of all associated accounts.

Accurate Information

The name, date of birth, email, and phone number you provide at registration must be accurate and belong to you. Submitting false or incorrect information is a breach of our terms and may result in account termination.

  • Full name must match your national identity card
  • A valid mobile number is required — for OTP verification
  • A valid email address is required
  • The name on your payment method must match your account name

If multiple members of your household play from the same device or network, please notify Gamexlive Support in advance. Failure to do so may result in temporary account suspension.

03

Deposit, Withdrawal & Payment Policy

Gamexlive's deposit and withdrawal process is fully transparent and governed by set rules. Key details are provided in the table below:

Subject Deposit Withdrawal
Minimum Amount৳ 200৳ 500
Maximum Amount (Daily)৳1,00,000৳ 50,000
Processing TimeInstant — 5 minutes3 — 30 minutes
Payment MethodBKash, Nagad, Rocket, UpayReturned to the original payment method
FeeFreeFree (Standard)

Important Payment Rules

  • All deposits must be made from your own payment account
  • Withdrawals will be processed to the same method used for the most recent deposit
  • Large withdrawals may be delayed if KYC verification has not been completed
  • For suspicious transactions, Gamexlive may place a hold on payments until the investigation is complete
  • Deposits from third-party accounts are strictly prohibited — this is part of our anti-money laundering policy

Once a withdrawal request is submitted, funds typically reach your mobile wallet within 3–30 minutes. Slight delays may occur between midnight and 6:00 AM.

04

Bonus & Promotional Offer Terms

Gamexlive Regular bonuses and promotional offers are available to players. Each bonus comes with its own terms and conditions that must be met. The general bonus policy is outlined below:

Wagering Requirement

Most bonuses carry a wagering requirement, meaning the bonus amount must be wagered a set number of times before a withdrawal can be made. For example, a 30x wagering requirement on a ৳1,000 bonus means you must place ৳30,000 in bets.

General Bonus Terms

  • Each bonus offer may only be used once — family members and friends may not claim the same bonus multiple times either
  • Wagering requirements must be completed within a specified timeframe after claiming a bonus
  • Not all games are available for play with bonus funds — certain game restrictions may apply
  • If bonus abuse is identified, the bonus and any associated winnings will be void
  • Gamexlive reserves the right to modify or cancel any promotion

Before claiming any bonus, read its specific terms carefully. Withdrawing before meeting the wagering requirements will result in the bonus being forfeited.

05

Betting Rules & Gaming Terms

GamexliveAll forms of betting on our platform — Sports Betting, casino games, and live dealer games — are governed by specific rules. Familiarising yourself with these rules will ensure a smooth, confusion-free experience.

  • Once a bet is confirmed, it cannot be cancelled unless a technical error can be proven
  • Odds in Sports Betting are subject to change — the odds at the time your bet is placed are final
  • If any match or event is cancelled, the stake for that bet will be refunded
  • If a technical error causes abnormal odds to be displayed, Gamexlive reserves the right to void the affected bets
  • Match fixing or betting using insider information is strictly prohibited

Live Gaming Special Rules

If your connection drops during a Live Casino game, the result of the round in progress is saved on our servers. You will be able to view the outcome once you reconnect. Gamexlive will not reset any game round.

06

Prohibited Activities & Anti-Fraud Policy

Gamexlive is committed to maintaining a fair and secure gaming environment. The following activities are strictly prohibited and will result in immediate account closure:

  • Multiple Accounts: Creating multiple accounts for the same person
  • Bonus abuse: Placing artificial bets to circumvent bonus terms
  • Collusion: Colluding with other players to manipulate outcomes
  • Hacking: Attempting to gain unauthorised access to the platform's software or systems
  • Money Laundering: Using gaming to launder illicit funds
  • False identity: Creating an account under someone else's name or a false identity
  • False Information: Submitting fraudulent documents during KYC verification

Gamexlive reserves the right to report suspected fraud or money laundering to the relevant authorities. This is a legal obligation we are required to uphold.

07

Privacy & Personal Data Protection

GamexliveAll personal information you provide to us is stored with the highest level of security. We do not sell your data to third parties. Your information is used solely for service operations, KYC verification, and legal compliance.

To view our full Privacy Policy On the Privacy Policy page Go.

  • All data is secured with 256-bit SSL encryption
  • Payment details are not stored directly on Gamexlive's servers
  • Contact support to view or delete your information
  • Browsing data is used in accordance with our cookie policy
08

Account Suspension & Closure Policy

Gamexlive The following circumstances may result in temporary or permanent account closure:

  • If evidence of a terms violation is found
  • Failure to complete KYC verification or submission of fraudulent documents
  • Where evidence of multiple account operation is found
  • Extended period of inactivity (over 12 months)
  • Under court order or direction from a regulatory authority
  • At the user's own request (self-exclusion)

Balance After Account Closure

If an account is closed due to a breach of terms, any bonuses earned and winnings derived from those bonuses will be forfeited. However, Gamexlive will determine whether to return your original deposited funds following an investigation. In the case of self-exclusion, your full balance will be returned.

If you wish to dispute an account closure, please email support@gamexlive.bet within 30 days. We will review your case as promptly as possible.

09

Responsible Gaming Policy

Gamexlive believes that gaming is for entertainment — not addiction. We encourage all our users to play responsibly. To support this, we provide the following tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Session Limit: Setting a limit on your total session playtime
  • Loss Limit: The loss threshold at which your gameplay will be paused within a set period
  • Self-Exclusion: Temporarily lock your account for a period of your choosing
  • Reality Check: Periodic reminders showing how long you have been playing

To learn more, visit our Responsible Gaming Page View.

10

Dispute Resolution Process

If you have a dispute with Gamexlive, please follow the steps below:

  1. Step 1: Reach our support team via live chat or email
  2. Step 2: If support is unable to resolve your issue, submit a formal complaint
  3. Step Three: Gamexlive will communicate its decision within 7 business days
  4. Step Four: If you are unsatisfied with the outcome, you may appeal to the relevant licensing authority

In all disputes Gamexlive's server logs shall serve as the final and definitive record. Game outcomes are determined server-side and powered by a Random Number Generator (RNG), which is regularly audited by an independent third party.

11

Policy on Terms Changes & Updates

Gamexlive reserves the right to modify these terms and conditions, in part or in full, at any time. In the event of changes:

  • A notice will be posted on the website
  • A notice will be sent to your registered email address
  • The "Last Updated" date at the top of the page will be revised

Continued use of our services after any changes have been made will be considered acceptance of the updated Terms and Conditions. We recommend checking this page regularly to stay informed.

12

Contact & Support

If you have any questions or feedback regarding these Terms and Conditions GamexliveContact the support team at:

  • Email: support@gamexlive.bet
  • Live Chat: Click the icon at the bottom right of the website or app
  • Response Time: Via live chat within 2 minutes, and via email within 12 hours

Our support team is available 24/7, every day of the week. Reach us in Bangla and get answers in Bangla.

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